The Moments Between Appointments Matter
A serious or complex diagnosis is not experienced only during a medical appointment.
It happens in the hours, days, and weeks in between.
It is the moment after leaving the office when you wonder:
“Did I understand everything I was told?”
“What questions should I be asking?”
“Is this symptom expected, or should I call my healthcare team?”
“Are there additional options I should discuss, such as clinical trials, testing, specialists, or supportive resources?”
“How do I make sense of all the information coming at me?”
“How do I communicate what I need to my healthcare team and my family?”
Living with a serious medical diagnosis requires more than information. It requires guidance, organization, communication, and support.
While healthcare teams provide extraordinary expertise and compassionate care, today’s medical landscape has become increasingly complex. There is more information, more treatment options, more specialists, and more decisions than ever before—often within limited appointment time.
Snyder Patient Advocacy and Navigation helps bridge that space.
I work alongside patients and their healthcare teams to help organize complex care, understand options, prepare for and participate in important conversations, advocate for their goals and needs, and connect with resources that support the whole person.
Because patients should not have to navigate the most complex moments of their lives alone.
Expert Guidance. Human Support.
SERVICES OVERVIEW
Care Navigation & Advocacy
Assistance understanding medical information provided by the healthcare team, including diagnoses, treatment plans, and next steps in care translated into clear, plain language.
Health Record Organization
Organizing health records to help clients prepare to understand their medical records through their healthcare team. This includes organization of complex care situations, medical records and timelines
Appointment Preparation
Helping clients prepare for medical visits so they feel informed and confident. Turning chaos into structured questions for the healthcare team
Care Coordination Support
Help facilitating clearer communication between patients, families, and healthcare clinicians to promote improved care coordination.
Ongoing Patient Advocacy
Continued support for clients with complex or evolving advocacy needs.
HOW IT WORKS
Step 1: Schedule complimentary 15 minute introductory phone appointment
Step 2: You will be emailed intake forms to complete
Step 3: Schedule type of appointment appropriate for you
Choose a convenient time for your appointment.
Step 4: Begin Care Navigation Support
Receive personalized guidance and next-step planning.
Ready to get clarity and support in your healthcare journey?
Courtney Snyder, Nurse Practitioner
Patient Advocacy & Care Navigation
Serving Phoenix Metro Area in person and virtually, and nationwide virtually
Scope of Services
What I Do
I provide patient advocacy and healthcare navigation support to help individuals better understand and organize their medical information and communicate more effectively within the healthcare system.
My services are designed to support clarity, coordination, and informed decision-making by helping clients:
Review and organize medical records for clarity and structure
Translate medical terminology into understandable language
Help identify patterns, questions, and areas for discussion with clinicians/care team
Support preparation for medical appointments
Assist in organizing timelines, summaries, and documentation for complex medical histories
Help clients communicate more effectively with healthcare providers and systems
Provide advocacy support focused on understanding care that has already been provided
My role is to serve as a guide, advocate, and translator of medical information — helping you feel more informed and prepared.
What I Do Not Do
To maintain appropriate professional boundaries, the following services are not provided:
I do not diagnose medical conditions
I do not provide treatment recommendations or medical advice
I do not prescribe medications or alter treatment plans
I do not interpret diagnostic tests for the purpose of medical decision-making
I do not provide emergency or urgent medical care
I do not replace your treating physicians or healthcare clinicians
All medical care decisions must be made in consultation with your licensed healthcare clinician.
Important Notice
Services provided through this business are offered strictly in a patient advocacy and informational capacity, unless otherwise established through a separate written agreement.
No provider–patient relationship is created through use of this website or inquiry alone.
Disclaimer:
Patient advocacy services provide guidance and support in navigating healthcare systems and medical information. These services do not replace medical care or establish a clinican-patient relationship. Our services do not encompass clinical or medical advice, assessments or care plans, diagnosis, prescription or treatment, or the practice of nursing in your state. We focus on removing barriers and coordinating quality patient centered care through appointment support, note taking, facilitating communication between patient and care team, and providing non-clinical education.